Tiki Humor

The Final Step Is Acceptance

(I work as a phone support technician for a large software company. Once a month one of our mentors listen to our calls, to ensure that we follow protocol. I was being listened to one day a few weeks ago.)

Me: Welcome to Tech Support, you’re talking to ****

Customer: Hi, my name is ****, and I work at **** bank. You’ve really gotta help me! I’ve got this message on my computer, and I don’t know what to do!

Me: Okay, if you could start by reading the message to me, I’ll see what we can do.

Customer: Oh, okay.. It says: ˜Your computer has been automatically adjusted for daylight savings time.’ What do i do?!

Me: Er is there a button that says ˜OK’?

Customer: Yes.

Me: Can you tell me what happens when you click the ˜OK’ button?

Customer: Oh, thank you very much! You’re a life saver! Thank you, thank you; now I can finally get these reports done!! *hangs up*

Me: you’re welcome?

Mentor: *after listening in* You know what the scary part is? That is my contact at the bank the same person I entrust my life savings to.

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